Each department has its own queue, map, and analytics, limited to the report categories it owns. Select a department to open its dashboard.
11 departments
| Department | Responsibilities | Report categories |
|---|---|---|
| Streets & Roads | Pothole repair, milling, repaving, full street reconstruction. Curb/gutter, lane markings, asphalt and concrete maintenance. | Pothole |
| Sidewalks & ADA | Sidewalk repair and replacement. Curb ramp installation and upgrades. ADA accessibility audits and trip hazard remediation. | Sidewalk |
| Stormwater | Catch basin cleaning, storm pipe maintenance, flood mitigation. 24/7 emergency response to localized flooding and stormwater pollution. | Drainage |
| Water & Utilities | Water main breaks, leak detection, fire hydrant maintenance. Potable and reclaimed water distribution systems. | Water Leak |
| Street Lighting | Streetlight repair, replacement, new installations. Energy efficiency upgrades and outage response. | Streetlight |
| Traffic Engineering | Traffic signal installation/timing. Road pavement markings, signage, crosswalk safety, school zone systems. | Downed Sign, Faded Signage |
| Parks & Forestry | Park facility maintenance. Right-of-way tree trimming, removal, planting. Irrigation, turf, landscaping. | Tree Down |
| Graffiti Abatement | Graffiti removal from public infrastructure and city facilities. Coordinates with code enforcement and law enforcement. | Graffiti |
| Code Enforcement | Property maintenance violations, illegal dumping, derelict buildings, inoperable vehicles, unpermitted construction. | Illegal Dump |
| Environmental Services | Trash and recycling collection. Illegal dumping cleanup, bulky item pickup, household hazardous waste disposal, public debris. | Debris |
| General Admin | Initial triage for uncategorized reports. Routes to appropriate department after manual review. | Other |